On June 23rd, from 3:35pm - 4:17pm CST, some SupplyPike apps were inaccessible to users due to an internal DNS misconfiguration. On-call engineers were alerted at 3:36pm and resolved the root cause by 4:12pm. No customer data was affected, leaked, or accessed inappropriately.
We apologize for the inconvenience this caused and have put remediation steps in place to prevent reoccurrence in the future. If you have any questions about this incident, please reach out to our Customer Success team at email@example.com.
The SupplyPike team